Terms of Service

Welcome to Eternal Allure. By purchasing from or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully before placing an order.

General

Eternal Allure is a natural skin and hair care brand offering handcrafted cosmetic products made with natural and organic ingredients. By accessing our website or purchasing our products, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update, modify, or change these Terms of Service at any time without prior notice.

Product Information

We strive to provide accurate product descriptions, ingredient information, and imagery. However, due to the use of natural ingredients, slight variations in color, texture, scent, and appearance may occur and are considered normal.

Our products are intended for cosmetic and external use only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Orders & Payments

All orders are subject to acceptance and availability. Eternal Allure reserves the right to refuse or cancel any order at our discretion.

Prices are subject to change without notice. Payments must be completed in full before orders are processed and shipped.

Shipping

Customers are responsible for providing accurate shipping information. Eternal Allure is not responsible for delays, lost packages, or delivery issues caused by incorrect addresses or carrier-related issues once the package has been shipped.

Shipping times are estimates and may vary depending on carrier delays or external circumstances beyond our control.

Returns, Refunds & Damaged Orders

Due to the hygienic nature of our products, Eternal Allure does not accept returns, exchanges, or refunds.

If your package arrives damaged, you must contact us within 48 hours of delivery with clear photos of the damaged package and product(s). Approved claims may qualify for a replacement or store credit at our discretion.

Allergies & Product Use

Customers are responsible for reviewing ingredient lists and ensuring they are not allergic or sensitive to any ingredients used in our products. We recommend performing a patch test before full use.

Eternal Allure is not responsible for allergic reactions, misuse of products, or results that vary from person to person.

Intellectual Property

All branding, logos, product names, images, content, designs, formulations, and materials associated with Eternal Allure are the property of Eternal Allure and may not be copied, reproduced, distributed, or used without written permission.

Limitation of Liability

By purchasing and using Eternal Allure products, you agree that Eternal Allure shall not be held liable for any damages, injuries, losses, or adverse reactions resulting from the use or misuse of our products.

Privacy

Any personal information collected during the ordering process is used solely for order fulfillment, customer communication, and business operations. Eternal Allure does not sell or share customer information with third parties except as necessary to process orders and services.

Contact Information

For questions regarding these Terms of Service, please contact:

Eternal Allure
Email: Eternalallureshop0@gmail.com